• Shipping Policy

Shipping

We're a bricks-and-mortar shop, so naturally we want you to come to our stores so that we can work directly with you. Let's face it though, part of good customer service is helping you out when you can't make it in. That's why we've enabled a sweet, easy to use online shop

In those cases where we stock items in-store that are not available for sale online, let's get on the phone together and we'll ship you what you need.

Long distance? No problem, give us a call toll free at (800) 404-1990.

Shipping Guidelines

We're not going to write a book on all the available shipping options. Nice, simple, and easy to understand...

  • Free standard shipping on purchases of $100 or more (Not applicable to backpacks, tents or sleeping bags)
  • Over-sized packages may incur a freight charge
  • We don't currently ship to international locations, Hawaii, Alaska, or military addresses
  • Returns for full refund must be made within 60 days (online purchases) or 30 days (in-store purchases)
  • Items must have tags and be unused
  • Items (like shoes) must be returned in their product box!

Twitter stream

MAN-IT'S HOT OUT THERE!! We've got hats, cooling shirts and quick dry clothing from Columbia Sportswear and more t… twitter.com/i/web/status/1…
Father's Day is this weekend! Come let us help YOU pick out something GREAT for Dad!! updates.backpackerqualitygear.com/t/r-E1E79F4245…
For FATHER's DAY!! Part water shoe, part hiker, ANY adventure that Dad has up his sleeve... the Newport sandal jump… twitter.com/i/web/status/1…
New shipment of KAVU bags!!

Columbia, SC

1215 Wayne Street
Columbia, SC 29201
803.799.7571 | p
email Columbia location

Mon - Fri: 10:00am - 6:00pm
Sat: 10:00am - 6:00pm

Our Story

Started in 1973 by Malcolm and Lewis Jones, The Backpacker Quality Gear, Inc. became the first outfitter in South Carolina to bring high quality outdoor gear to South Carolina... continue reading